FAQ

”Are
A few days before your Au Pair arrives, we will send a “Welcome Pack” to your home. In the Welcome Pack your Au Pair will find useful information on Ireland as well as a Contact List. The Contact List shows all students and Au Pairs that are in Ireland at that time. As well as these students and Au Pair’s names, it incorporates their nationality, the County in which they are living and the nearest town. It also has the host family name and contact number, so that you or your Au Pair can get in touch with the Au Pair or student’s host family and set up an introduction.
”Do
No. The Au Pair pays for her own flight and transport.
”Do
This is not a requirement of Equipeople Au Pairs; however some host families like to reward their Au Pairs by contributing towards them. This is entirely at your own discretion.
”Is
Yes they can, however they can only drink alcohol if they are over 18 years old. It is the law. Do not be afraid to put your foot down. Ensure you warn them about dangers such as walking home alone or going off with people they do not know.
”Can
Yes they can, however again, only over 18’s are allowed to drink alcohol or go “clubbing”. We don’t encourage underage Au Pairs to stay in hostels or hotels unaccompanied or on their own. It is OK for you to set curfews or ask them to contact you and let you know they are safe. A lot of host families organise taxis for their Au Pair when they are “heading down the town” as this gives them the peace of mind that they will get home safely.
”What
The rules are entirely your decision. Your home, your rules. We ask host families to treat our Au Pairs as they would their own daughter.
”My
Host families are not expected to provide accommodation for anybody other than the Au Pair. You could suggest nearby B&B’s or hotels to make it easier on the family.
”Do
Experience varies among the Au Pairs. They all must have some level of experience looking after children, however this can vary considerably.
”What
Feel free to confront your Au Pair about her strange eating habits if you are concerned about her. In your home, your rules apply. You cannot force a person to eat at certain times or certain things; however you can ask them to respect your family routine. It is difficult to explain to children why an Au Pair can do certain things that they cannot.
”My
o You do not need to prepare vegetarian meals for her. It would be advisable that you check with your Au Pair what she does eat instead of meat and perhaps you could purchase these items in your weekly shop. We do not expect hosts to cater for special diets, but it helps if a host family provides the Au Pair with ingredients and the Au Pair cooks her own meals. Some vegetarians are OK handling meat, others aren’t. You should contact your Au Pair prior to her arrival if this is a requirement or if you have any specific questions.
”How
Your Au Pair needs to have 8 days off per month in total. In addition to this, your Au Pair needs to get one full week paid holiday every six months.
 If your Au Pair works 5 days per week, they have 2 days off per week, which is 8 days off per month.
 If your Au Pair works 5 ½ days per week, they have 1 ½ days off per week, which is 6 days off per month and you must give her an additional 2 days off per month. Again a total of 8 days off.
Your Au Pair should work 35 – 40 hours per week and you can work out a work / time off rota to suit your family and your Au Pair.
”Can
Yes you can but you must adhere to the guideline of 35 – 40 hours’ work per week, 8 full days off per month and 1 week paid holiday every 6 months.
”When
You need to settle your invoice within 30 days of your Au Pair’s arrival and you cannot get another Au Pair before the previous invoice has been paid in full.
”What
Contact Equipeople Au Pairs if you feel the matter cannot be resolved between yourselves, if you simply have a question or if you would benefit from our advice.
”What
We advise host families to first contact their own GP.  Your GP may be contracted to the Primary Care Reimbursement Services Scheme in which case on production of a European Health Insurance Card there should not be a charge.  If there is a charge this can be claimed back by the Au Pair on return to her home country.  Further information can be found at www.hse.ie/eng/services/list/1/schemes/EHIC/visitors/. For minor illness, it is advisable to first consult a pharmasist as their advice is free and might be all the Au Pair requires.
An Au Pair should continue to receive her pocket money whilst sick and they are not required to make up the time.  These are the guidelines for the usual colds/viruses however for something more serious you need to let us know.